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Daughters in charge: How they took on the family business

Video: We convened a panel of women to talk about their lived experience taking the reins of their family business. This is Part 2

As a wave of wealth and business transfers is happening across the country, the women in the next generation can have a unique journey to leadership. As co-editor of Canadian Family Offices, I sought the succession stories of three women who took on their family’s business.

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One daughter’s family business was an accidental success. Another’s was supposed to be run by someone outside the family.

The route to succession is not always straightforward, as these next-generation leaders reveal.

In a couple of family businesses, there were no formal succession plans.

In one case, her founding-generation father had a heart attack at a young age.

The glue in these women’s stories is a solidly supportive founding generation, and these presidents and CEOs discuss how their leadership resulted in bringing in skills and innovations when they were critically needed.

Three-part series

This is a three-part series. Today, I asked our panelists: How did succession planning work in your family’s business and how did you end up in a leadership role?

Look for the last segment next week, where the panelists talk about unique advantages women can bring to successful family businesses, and offer advice to other business families about streamlining their succession planning to look at all members of the next generation, regardless of gender, to find the best fit for the next generation of leadership.

Questions

If you have any questions for these panelists, please send them to info@CanadianFamilyOffices. Selected questions will be chosen and answered by the panelists, and posted on this site at a later date.

The panelists

Here, in order of their appearance in the video, are:

Shernee Chandaria

Shernee Chandaria is President of Conros Corporation and LePage’s 2000, a family-owned manufacturing and distribution company based in Toronto.

Her parents immigrated from Kenya to Canada and, with her uncles, started a firelog business in 1970. As that business grew and then was sold, they moved into the glue stick business until it was acquired, and now, the family’s business is in mailing and shipping products, packaging tapes, stationery tapes and hardware tapes.

Shernee became president of the company in 2018, while her sister Sheena is VP of Sales and Corporate Affairs.

While they grew up in a traditional family, with their mother taking care of the home front and their father the business, the girls were exposed to the family business equally to the boys, though they faced their own unique challenges.

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Gillian Stein

Gillian Stein is CEO of Henry’s, which grew from a camera retailer to be the largest independent digital imaging retailer in Canada.

Henry’s, which originated as a small repair shop founded by her great-grandfather in 1909, has been an investment by each successive generation, who bought the business from the previous one.

Her grandparents started the seeds of the camera business with four rolls of 8mm film. Gillian’s father and uncles, with partners, bought the business and built it into a photographic retailer, and, through ups and downs (including a bankruptcy), expanded across the country.

When Gillian took over, she faced major challenges, including a restructuring and the waning of film in favour of digital creators.

Henry’s was recently acquired by Lynx Equity, and Gillian has stayed on as CEO, facing a new challenge of the move from heading up a family business to one that is part of a larger entity.

Tara Mowat

Tara Mowat is President and CEO of The Logistics Alliance Inc., a Mississauga, Ontario-based supply chain management company providing transportation management for large retailers and their suppliers across Canada.

The company was started 23 years ago by her father after the sale of the trucking and delivery company started by her grandfather in the fifties.

Logistics and transportation has traditionally been a male-oriented sector, which provided challenging moments for Tara working in, then heading up, a family business in this sector.

Editor’s note

We would like to thank the panelists for taking the time to talk to us about women’s succession, women’s unique challenges and the advantages female leaders can bring to a business. – Christina Varga

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